MY EV SERVICE opens its first multi-brand EV service Hub in Pune, begins six-month pilot

 

PUNE : Electric two- and three-wheeler owners in Pune now have a dedicated multi-brand service destination. MY EV SERVICE, a brand of Autobot E-Mobility Solutions Private Limited, today opened its first company-operated EV service Hub, the Pandurang EV Service Hub, at Jyotiba Nagar, Talawade, Pimpri Chinchwad, Pune. The Hub was inaugurated by Mr. Maheshdada Landge, Membyer of Legislative Assembly, Bhosari, Pimpri Chinchwad, who attended as Chief Guest.

From today, daily commuters, delivery partners and auto drivers can bring their electric two- and three-wheelers to the Hub for diagnostics, periodic maintenance and repairs. Every vehicle goes through a mandatory diagnosis before any work begins. Customers receive an itemised estimate and approve it before any paid work starts. Each completed job comes with a quality check, an invoice and a digital service record. The Hub is open six days a week, from 9:00 am to 7:00 pm, and is closed on Thursdays. Services can be booked only through the MY EV SERVICE app and the company’s web platform, myevservice.in.

The Pandurang EV Service Hub is the largest of MY EV SERVICE’s three workshop formats. It is built for multi-brand electric two- and three-wheeler servicing, more complex diagnostic jobs and hands-on technician training. Other vehicle categories will be added in phases. The Hub is staffed by technicians trained in EV systems and electrical safety, and follows a standard eight-step workshop process from vehicle intake to final quality check.

The opening also marks the start of a six-month operating pilot in Pune. During the pilot, the company will measure service access, turnaround time, repair quality, spare-parts availability and service economics. These learnings will shape the operating playbook for every new centre in its national rollout.

Inaugurating the Hub, Mr. Maheshdada Landge, MLA, Bhosari, Pimpri Chinchwad, said, “Pune has always been at the forefront of India’s automotive story, and it is fitting that the city is now helping build the service backbone for electric mobility. A professional, local EV service centre in Talawade makes it easier for our citizens, delivery partners and auto drivers to choose electric with confidence. It also creates skilled local jobs in a sector that will only grow. I congratulate the MY EV SERVICE team and wish them success.”

Speaking on the launch, Ashwini Tiwari, Founder, MY EV SERVICE, said, “India has done the hard work of getting people to buy electric vehicles. The next phase of EV adoption will depend on what happens after the purchase. An EV owner should know where to go, what is wrong with the vehicle and what the repair will cost before any work begins. With Talawade, we are starting in Pune with one well-run Hub and a clear promise: we keep your EV moving. What we learn here will become the standard for every centre we open across India.”

Aman Tiwari, Co-founder / CTO, MY EV SERVICE, said, “Electric vehicles need a different kind of workshop, and a different kind of technology behind it. Controllers, chargers, battery interfaces and software need trained hands, the right tools and strict safety processes, and every step of that is captured on Autobot OS. We have built geo-fencing into the platform to track our centres and connect riders to the one nearest them, and we are now developing an AI-based assistance model for riders who need emergency service or help on the road. As we grow to 30 centres, technology is what will keep every service visit consistent, documented and easy to reach, whether it is a daily commuter’s scooter or an electric auto-rickshaw that earns its owner’s living.”

Imran Shaikh, Strategic Partner & Board Advisor, Autobot Emobility Services Pvt. Ltd., added, “The future of EV mobility depends not only on vehicle sales but also on building a dependable, organised and technology-driven aftersales ecosystem. At Autobot, MY EV Service we are creating a service model that combines standardised processes, digital diagnostics, transparent pricing and operational excellence to deliver a consistent customer experience across every service centre. Our focus is on setting new benchmarks for quality, trust and reliability while empowering franchise partners through a scalable and sustainable business model.”

MY EV SERVICE follows four service principles: right diagnosis, repair first, standardised service and transparent care. Technicians identify the fault before recommending any part replacement, and carry out a repair where it is technically sound and safe to do so. The approach is designed to help owners avoid unnecessary replacements, especially after the warranty period.

The Hub runs on Autobot OS, the company’s in-house technology platform. It connects customer bookings, digital job cards, technician workflows, spare-parts coordination and billing in one system. Customers can discover centres, book services and track their service history on the MY EV SERVICE app and web platform. The company has also built geo-fencing into the platform to track its centres, and is developing an AI-based assistance model for riders who need emergency service or on-road help.

MY EV SERVICE plans to scale to 30 centres by March 2027. In Pune, it will have five centres operational by December 2026: a company-owned, company-operated (COCO) centre in Bavdhan, Pune with the rest run on a franchise-owned, company-operated (FOCO) model. Building on the Pune model, the company will then open 25 more centres by the end of March 2027, prioritising cities with higher EV penetration. Bengaluru is the next focus market, with three centres planned. The rollout will also cover Mysuru, Hyderabad, Coimbatore, Kerala, the NCR region, Indore and Vidisha in Madhya Pradesh, Bhagalpur in Bihar, and Nagpur (two centres), Nashik (two centres) and Sindhudurg (one centre) in Maharashtra. According to the company, it has received more than 200 franchise applications from cities across India and has finalised four partners in Pune.

Through a related Autobot ecosystem initiative, Autobot Academy, the company is also building a pipeline of EV-trained technicians to support the network as it grows.

For service bookings, customers can use the MY EV SERVICE app or visit myevservice.in